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Discover everyday pieces selected for comfort, simplicity and easy styling.
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ZanJez is an online clothing store for everyday wear. We sell T-shirts, shirts and other basics that are comfortable to wear, easy to style and fairly priced.
We choose what goes on the store ourselves. Each piece is picked for how it feels, how it fits and how well it works with the rest of your wardrobe. We would rather keep the range small and the descriptions accurate than list everything and leave you guessing.
If you want to ask about a size, a delivery or an order, our Contact page has the ways to reach us.
Have a question about an order, a size or a delivery? Write to us using the details below. We answer messages in the order they arrive, usually within one to two working days.
Please include your order number and the phone number you used at checkout. That lets us find your order straight away and answer without asking you twice.
ZanJez is the seller of all products listed on this website.
All prices on ZanJez are in Indian Rupees (₹). The price on a product page is the price of that item. When a product is on offer, you will see the original price, the offer price and the discount together.
Prices include applicable taxes unless a page says otherwise.
Your cart shows the total before you place the order. If there is a delivery or Cash on Delivery charge, it is added in the cart where you can see it. Nothing is added after you place the order, and there are no hidden fees.
If money leaves your account but the order is not confirmed, the amount is returned to you automatically, usually within 5 to 7 working days. If it has not arrived after that, contact us with your order number and the payment reference.
Prices can change from time to time. The price you see when you place an order is the price you pay, and a later change does not affect it. If we notice a product was listed at the wrong price, we will contact you before shipping. You can then either accept the correct price or cancel the order for a full refund.
Last updated: 12 October 2026
We deliver across India. We do not ship outside India.
Orders are processed in 1 to 3 working days and usually arrive 4 to 7 working days after that. Remote areas can take longer. Sundays and public holidays are not counted. These are estimates, not guarantees.
Any shipping or Cash on Delivery charge is shown in your cart before you pay. The total at checkout is the total you pay.
Use the Track Order page with your order number to see your order status at any time.
Check your name, address, PIN code and phone number before you order. We cannot change the address once the parcel has shipped, and a wrong or incomplete address can cause a failed delivery.
If a parcel comes back because the address was wrong, nobody could be reached or it was refused, we will contact you. You can ask us to send it again and pay the shipping for the second delivery. If you paid online and do not want it sent again, we refund the amount minus the shipping cost once the parcel reaches us.
If a parcel looks damaged when it arrives, record a clear video as you open it and contact us within 24 hours of delivery. Keep the packaging. Our Return & Refund Policy explains what happens next.
Weather, strikes, local restrictions and the festival rush can delay couriers. We cannot control this, but we will help you find your order.
Last updated: 12 October 2026
Every return and exchange request is checked against the conditions below. Please read them before you contact us.
Returns are accepted within 24 hours of delivery, and only for items that arrive damaged, defective or different from what you ordered. Exchanges are accepted within 5 days of delivery. The time counts from the delivery date on your order.
Contact us within 24 hours of delivery. Send an unboxing video and a few photos that show the problem and the label on the parcel. Without them we may not be able to approve the request. If it is approved, we send a replacement (subject to stock) or refund you in full, whichever you prefer.
Send your request through our Contact page with your order number, the item and the reason. For an exchange, tell us the size or colour you want. If your request is not going through, a pickup was missed or you have not heard back, write to us again with your order number and we will sort it out.
You can exchange an item for a different size or colour of the same product, subject to stock. If the size or colour you want is not available, you can choose a refund (within 24hrs). The item must meet the conditions in section 2.
We arrange the pickup for approved returns and exchanges. You do not pay for it.
Once the returned item has been received and checked, we tell you whether the refund is approved. Approved refunds go to your original payment method within 7 to 10 working days. Your bank may take a few more days to show it.
If you paid by Cash on Delivery, we refund you by UPI or bank transfer and ask for the details when your return is approved. Shipping charges you paid are not refunded unless the problem was our mistake.
You can cancel an order within 24 hours of placing it, as long as it has not been shipped. Contact us with your order number as early as you can. If you already paid online, we refund the full amount within 5 to 7 working days.
After 24 hours, or once an order has shipped, it cannot be cancelled. When it arrives, you can use the return or exchange rules above.
Check your bank account first and allow a few working days. If it has still not arrived after the time given above, contact us with your order number and we will look into it.
Last updated: 12 October 2026
This policy explains what information ZanJez collects when you use this website, why we collect it, and what we do with it.
When you place an order we ask for your name, email address, phone number, delivery address, city and PIN code. We also keep the details of the order itself: the items, sizes, quantities, total and status.
When you pay online, the payment is handled by Razorpay. We do not receive or store your card, UPI PIN or bank login details.
Our hosting provider receives basic technical information, such as your IP address and browser type, when your device connects to the website. This is part of how any website works.
The website saves a few things in your browser so it works the way you expect: your cart, your wishlist, a list of orders you placed on this device, and your light or dark theme choice. This information stays on your device. You can clear it at any time from your browser settings.
We do not use advertising cookies, and we do not use analytics or tracking tools on this website.
We do not sell your personal information. We share it only with those who need it to complete your order:
We keep order records for as long as we need them to deal with returns, refunds, accounts and legal obligations. After that we delete them or remove your personal details.
We take reasonable steps to protect your information. The website uses an encrypted connection. No system is completely secure, so we cannot promise absolute security.
You can ask us to show you the information we hold about you, correct it, or delete it. We will do so unless we need to keep it for a legal or accounting reason. To make a request, use the details on our Contact page.
This website is meant for adults. If you are under 18, please order with the help of a parent or guardian.
If we change this policy, we will update the date at the top. Using the website after a change means you accept the updated policy.
For any question about your information, use the details on our Contact page.
Last updated: 12 October 2026
This website is operated by ZanJez. By browsing the site or placing an order, you agree to these terms. If you do not agree, please do not use the website.
You must be 18 or older to place an order, or place it with a parent or guardian. You agree to use the website lawfully and to give correct information when you order.
We try to describe and photograph every product accurately. Colours can look a little different on different screens, and small variations in fabric or measurements can occur. If you think a description is wrong, please tell us.
Prices are in Indian Rupees and can change without notice. The price at the time you place your order is the price you pay. More detail is on our Pricing & Payments page.
Placing an order is an offer to buy. We confirm it when we accept and process it. We may refuse or cancel an order if an item is out of stock, if a price or description was listed wrongly, if we cannot verify the details, or if we suspect misuse. If we cancel an order you have already paid for, we refund the full amount.
Delivery is covered in our Shipping Policy. Returns, exchanges, cancellations and refunds are covered in our Return & Refund Policy. Both form part of these terms.
You must not misuse the website. That includes trying to break or overload it, using someone else's details, placing orders you do not intend to accept, or copying and reselling our content.
The name ZanJez, our logo, the design of this website, and its text and photographs belong to ZanJez or the people who license them to us. You may not copy or reuse them without our written permission.
Some parts of your order depend on others, such as Razorpay for online payments and fulfilment and delivery partners for packing and shipping. Their own terms apply to the services they provide.
We work to keep the website running and accurate, but we cannot promise that it will always be available or free of errors. To the extent the law allows, our responsibility for any claim connected with an order is limited to the amount you paid for that order. Nothing in these terms takes away rights you have under Indian consumer law.
How we handle your personal information is explained in our Privacy Policy.
These terms are governed by the laws of India. Any dispute will be handled by the courts in India that have jurisdiction.
We may update these terms from time to time. The date at the top shows when they last changed. Continuing to use the website after a change means you accept the new terms.
For questions about these terms, use the details on our Contact page.